Your Customer's Experience Starts With a Strong Set of Core Values With Andrew Jaffe, Chief Marketing Officer at Snooze an A.M. Eatery

On this episode of From Persona to Personal, Roger Hurni sits down with Andrew Jaffe, Chief Marketing Officer at Snooze an A.M. Eatery, to discuss reasons for the restaurant concept’s remarkable growth and rise to prominence over the past half-decade. Andrew emphasizes that Snooze’s core values are guideposts that have proven particularly valuable during times of adversity. He also talks about the effective use of the Snooze mobile app and how utilizing Yelp has helped keep guests happy.